From frozen pipes during the frigid Wisconsin winters to flooded basements during the spring thaw and everything in between, we handle all sorts of plumbing emergencies here at Watters. We understand how frustrating and downright scary it can be when your plumbing system isn’t working as it should. That’s why we’re here! The most important thing is not to panic and keep you and your loved ones safe until plumbing professionals can arrive. If you’re dealing with a plumbing emergency, here’s what you should do.
- Shut off the water. Turning off your main water valve can help prevent further flooding and damage.
- Turn off electrical. Water and electricity don’t mix. Depending on the issue, you may want to cut any power to the area as well. Steer clear of any cords, wires, and outlets until you’re sure everything is turned off and dry.
- Stop small leaks. Do what you can to stop small leaks using plumber’s tape, buckets, rags, and towels until a plumber arrives. Again, this can help prevent further water damage.
- Call a plumbing professional. Generally, in an emergency situation, it’s best to get a plumbing expert, like the ones at Watters Plumbing, involved as soon as possible. Contact us at the number below for 24/7 emergency service around the Fox Cities and Green Bay.
- Don’t try to fix things. Many plumbing problems are made worse by well-meaning homeowners who try to fix it themselves. Wait for the professionals, especially if you’re unsure, and follow their instructions via phone.
- Keep kids and pets clear of the area. This is especially important if there’s standing water or structural damage. The last thing you want is your pet or child ingesting contaminated water, stepping on something, or slipping and falling.
- Wear protective gear. If you need to enter a space that’s flooded or has water damage, be sure you protect yourself. Waterproof shoes and gloves can help prevent accidental slipping or stepping on unseen submerged objects.
- Take lots of photographs and videos. You’ll want to make sure the incident is well documented for insurance purposes and your own records.
- Contact your insurance company and other resources. Your insurance company may help you cover the cost of damage. You may also need to call the utility company, electricians, and other experts as you go through the cleanup and repair process.
From broken water heaters to leaky pipes to backed up toilets, plumbing emergencies are never fun. If something does happen, we’ve got your back. We’ve been handling plumbing emergencies around the Fox Cities area since the 1960s. Just be sure to follow the above tips and give us a call right away.
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